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02/Workplace concerns

Every concern has a name. Naming it is how a record becomes a case.

Most workplace situations fall into more than one category. Choose the options that come closest to what you experienced — a schedule cut that follows a harassment report is both.

Categories documented
12
Intake selectors
12
Multiple selections
Permitted
Geographic scope
All 100 NC counties

01/Concern categories

Choose the labels that fit your situation.

These categories exist to help us route your record to the right reviewer. They are not a legal classification and choosing the wrong one will not hurt your complaint.

  • 01

    Harassment

    Unwelcome conduct, comments, or physical behavior directed at you at work.

    What to document

    Write down the specific words, actions, and dates. Note whether the behaviour repeated and whether anyone else witnessed it.

    Document this concern
  • 02

    Discrimination Concerns

    Treatment differences based on a protected characteristic or group.

    What to document

    Focus on the treatment difference itself and the context around it — decisions, assignments, evaluations, and opportunities.

    Document this concern
  • 03

    Retaliation Concerns

    Adverse action after raising a concern, reporting, or participating in a review.

    What to document

    Retaliation cases hinge on sequence. Document the protected activity first, then every adverse action that followed, with dates.

    Document this concern
  • 04

    Workplace Bullying

    Persistent intimidation, humiliation, or targeted hostile behavior.

    What to document

    Sustained hostile behaviour is easier to demonstrate than a single incident. Build a dated list and note the audience for each entry.

    Document this concern
  • 05

    Unfair Treatment

    Inconsistent application of rules, standards, or opportunities.

    What to document

    Compare like with like. Note where a rule was applied to you but not to a coworker in a comparable situation.

    Document this concern
  • 06

    Management / Supervisor Complaints

    Conduct, decisions, or communication issues involving a supervisor.

    What to document

    Record decisions you were told about, not only decisions you disagreed with. Note what was said and by whom.

    Document this concern
  • 07

    Pay or Wage Concerns

    Pay rate, overtime, deductions, classification, or timing of payment.

    What to document

    Attach pay stubs, time records, and the job classification. Note the rate you believe applies and the rate you were paid.

    Document this concern
  • 08

    Scheduling Concerns

    Shift changes, hours reduction, availability, or time off handling.

    What to document

    Keep the published schedule alongside what you were actually assigned. Include notice periods and any repeated last-minute changes.

    Document this concern
  • 09

    Unsafe Working Conditions

    Physical hazards, unsafe equipment, chemical exposure, or missing safeguards.

    What to document

    Photograph hazards, equipment, and missing safeguards. Note dates, locations, and any instructions you were given about the risk.

    Document this concern
  • 10

    HR Complaints

    Concerns about how HR handled a request, policy, or investigation.

    What to document

    Note every date you contacted HR, what you asked for, and what the response was. Written requests are especially useful.

    Document this concern
  • 11

    Wrongful Discipline Concerns

    Discipline that appears inconsistent, disproportionate, or unsupported.

    What to document

    Include the policy cited, any prior history on file, and comparable situations where the same conduct was handled differently.

    Document this concern
  • 12

    General Workplace Complaint

    A workplace concern that does not fit the categories above.

    What to document

    Describe what happened in plain language. You can always categorise it later — the written record is what matters first.

    Document this concern

02/After you choose

From category to a documented record.

Selecting categories is the start, not the end. The intake form walks through the rest.

These categories are not legal claims. NCWA does not determine whether anything unlawful occurred. Actual legal classifications are made by courts and agencies — not by an intake form.

  1. 01

    Submit Your Complaint

    Tell us what happened and provide relevant information.

    A guided intake form captures who you are, who you work for, and what categories your concern falls under. You may submit anonymously at any point.

  2. 02

    Upload Documentation

    Allow users to attach supporting documents, screenshots, photos, or other evidence.

    Photographs, screenshots of messages, printed emails, letters, and policy documents can all be attached to your case file.

  3. 03

    Complaint Review

    Show that submitted information can be reviewed and organized.

    Your submission is organized into a structured case file so the sequence of events, the people involved, and the supporting evidence can be reviewed together.

  4. 04

    Next Steps

    Explain that available resources and possible next steps depend on the situation.

    Depending on what your documentation shows, we may point you toward a state agency, a federal agency, or a legal aid organization. What applies depends entirely on your situation.

03/What strengthens a record

Documentation is what turns a concern into a case file.

  • Dates, not "recently"

    Vague timelines are hard to work with. If you are unsure of an exact date, give the week and the sequence of events.

  • Names and roles, not descriptions

    Record who was involved and what their role was. "The shift lead" becomes "Tanya Russ, Shift Lead" months later.

  • What was said, in your words

    Quote messages and conversations as close to verbatim as you can. Paraphrase only when you cannot recall the exact words.

  • What happened after

    The consequence matters as much as the incident. Note any schedule change, discipline, or shift change that followed.

  • Keep the original files

    Screenshots, photos, and forwarded emails are your evidence. Upload them in Step 5 before you reorganise your device.

Before you submit

Document before you decide.

You do not need to know what to do about a concern in order to write it down. That decision can come later, with better information. A written record created while events are fresh is worth considerably more than a reconstruction.

PhotosScreenshotsPDFsEmailsNotes
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