02/How it works
The intake process is built to be slow enough to be accurate and fast enough to be usable. Your name is never requested, you write one account, and a reviewer takes it to your employer.
01/The four stages
Each stage has a distinct purpose. Together they produce a case file that is legible to a reviewer who was not there.
Stage 01
of 04
Tell us who you work for and what happened.
A short form asks who you work for and then gives you one large box for your account. Your name is never requested, and there is nothing to upload.
Employer
Details
Review & Submit
No name or contact details are requested
Stage 02
of 04
A reviewer reads your account and organises it into a case file.
Your submission is turned into a structured case file so the sequence of events, the people involved, and what was said can be reviewed as a whole.
Stage 03
of 04
Your complaint is put directly to the business, by us.
A case reviewer raises your account with the employer and presses them on it. We do not hand you a list of agencies and send you away — we take it to the business and put it to them.
Your account goes to the employer without your name attached. What happens next — how they respond, and where a case goes from there — depends on the account and on the employer.
Stage 04
of 04
Where a case goes from there depends on the employer and the facts.
How a case develops once it is in front of the employer depends on the account, the response, and the circumstances. Your case page shows the current stage at any time.
What happens once your account is in front of the employer depends entirely on the situation. Nothing is guaranteed, and NCWA does not decide what an employer does in response.
See outside resources02/Privacy and handling
Complaint information is handled through our complaint submission process rather than shared informally.
Case records are accessible to authorized NCWA case reviewers handling intake.
There is no identity field anywhere in the intake form, so there is nothing identifying to submit or store.
Every status change is recorded with a date and time on the case timeline.
03/Before you begin
If your question is not here, the resources page lists the outside organizations that can answer it directly.
No. North Carolina Workplace Advocates is an independent private organization. We are not affiliated with the State of North Carolina, NCDOL, OSHA, the EEOC, or any other governmental agency.
No. NCWA does not practise law, does not provide legal representation, and does not give legal advice. We take your account to the employer and press them on it ourselves.
Every complaint is anonymous. The form has no field for your name, email address, or phone number, so there is nothing identifying to submit. You still receive a case number so you can return and check status.
Complaint records are only accessible to authorized NCWA case reviewers. In this prototype build, records are stored unencrypted in your own browser, so please do not use real confidential information.
Timelines vary by the nature of the account and the employer’s response. Your case status page shows the current stage of your case at any time.
The intake form takes roughly 12 to 18 minutes. Nothing is submitted until you confirm it on the final review step.
No name · No contact details · No attachments